Guide · Updated 6 August 2026

How to set up a fundraising campaign, step by step.

Every ticket, auction, marketplace listing and donor registration in Give From Heart hangs off a campaign — so this is the guide to start with. It walks the real setup wizard end to end, with a screenshot at every screen.

1. Start a new campaign

From Campaigns in the left nav, press "Create New Campaign." This opens a short wizard — nothing is saved until you reach the logo step, so you can back out at any point before that with no half-created campaign left behind.

The Campaigns page with the "Create New Campaign" button highlighted

2. Choose what you’re raising for

Pick the purpose closest to your event — building project, school & education, community program, emergency relief, an annual campaign, or something else. This only shapes the name suggestions on the next screen; it doesn’t lock anything in or change what features are available.

The purpose selection screen with six tile options

3. Name the campaign

Type a name or pick one of the suggested names for your purpose. This is what supporters see when they scan your QR code or open your link — it’s worth a specific name ("Riverside Shelter Winter Appeal") over a generic one ("2026 Fundraiser").

The campaign name screen with a text input and suggested names

4. Set a fundraising goal

Pick a preset ($10k–$1M) or type your own figure. The goal drives the progress ring on your public page and projector display — it’s entirely optional; skip it if you’d rather not show a target.

The goal screen with a fundraising ring and preset amount chips

5. Add a logo, or skip for now

Upload your organisation’s logo — it appears on the public campaign page and projector display. This is also the step that actually creates the campaign; everything before it was just a draft in the wizard.

The logo upload screen with a drag-and-drop area

6. Bank details for transfers

Enter your account name, BSB and account number if you want to accept direct bank transfers alongside card payments. These details only appear to supporters who choose bank transfer as their payment method — skip this if card payments (next step) cover you.

The bank details screen with account name, BSB and account number fields

7. Connect Stripe for card payments

Connect a Stripe account so supporters can pay by card, with funds landing directly in your account — Give From Heart never holds your money. If your organisation already has a connected Stripe account from a previous campaign, you’ll be offered the option to reuse it instead of connecting again.

The Stripe Connect screen with a "Connect Stripe account" button

Stripe fundraising payments

8. Recurring donations

If Stripe is connected, decide whether supporters can commit to a monthly gift instead of a one-time pledge. This step is skipped automatically if you didn’t connect Stripe — recurring billing needs it.

The recurring donations configuration screen

9. Fundraising challenges

Optionally set up a matching challenge (e.g. "the first 10 donors get matched by our board") — challenges show as a progress panel on the projector display and public page, and are a proven way to create urgency early in an event.

The fundraising challenge setup screen

Fundraising challenge mode

10. Auction setup

A shortcut into auction setup if you’re running one — or skip it here and set it up later from the Auctions page, following the auction guide below.

The auction setup screen inside the campaign wizard

How to set up a live and silent auction

11. Your campaign is live

The wizard finishes with your campaign’s public link and QR code, ready to share or print. From here, head to Tickets, Auctions, Marketplace, Registrations or Checkout to configure whichever features your event needs — each has its own step-by-step guide below.

The finished campaign’s Ready screen with its public link and QR code

Questions, answered.

Do I need to connect Stripe before I can create a campaign?

No — every payment step in the wizard (bank details, Stripe) can be skipped and configured later. The only thing that’s required to create a campaign is a name.

Can I change the campaign name or goal after it’s created?

Yes — every setting from the wizard can be edited afterwards from the campaign’s own Settings tab.

Do I have to set up tickets, auctions or marketplace in the wizard?

No. The wizard only covers campaign-level setup (name, goal, logo, payments, recurring, challenges). Tickets, auctions, marketplace, registrations and checkout are each configured separately once the campaign exists — see the guides below.

What happens if I close the wizard partway through?

Nothing is saved until the logo step, which is when the campaign is actually created. Closing before that discards the draft cleanly; closing after it just leaves the campaign with whatever defaults you hadn’t configured yet, editable later.

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