How do most donors register — do they need this admin screen?

No — most donors self-register from their own phone by scanning the campaign QR code, which takes a few seconds. This admin screen is for walk-ins, the search/export tools, and the require-to-bid setting.

Does buying a ticket automatically register someone?

Yes — ticket check-in at the door automatically assigns a paddle number from the buyer’s already-resolved donor record, with no re-entry needed.

Can two people share a paddle number?

No — paddle numbers are assigned sequentially per event and are unique to one registration, so bids and purchases always trace back to a single donor.

What if a donor registers twice by mistake?

Re-registering the same donor is idempotent — it returns their existing paddle number rather than issuing a second one.

Guide · Updated 6 August 2026

How to set up donor registration, step by step.

Registration is where a paddle number comes from — the identity Auctions and Marketplace both build on. Most donors self-register by QR code, but the admin side matters at the door. Here it is, step by step.

1. Open Registrations

From a campaign, go to Registrations in the left nav. The Registrations tab lists everyone registered so far, searchable by name, phone, email or paddle number.

The Registrations tab with the search bar and registrations list

2. Add a walk-in registration

Press "+ Walk-in registration" for anyone who shows up without having scanned the QR code themselves — a first name plus either a phone number or email is all that’s required. A paddle number is assigned instantly and shown in a confirmation toast.

The walk-in registration form with name and phone fields

3. Export the registration list

Press "Export CSV" any time to download the current list — useful for a printed paddle-number sheet at the door, or for reconciling attendance after the event.

The registrations list with the Export CSV button

4. Require registration before bidding (optional)

Under Settings, decide whether the auction requires a paddle number to bid at all. Off by default, so donors can still bid with just a name and phone number — turn it on if you want every bid tied to a registered identity from the start.

The Registrations Settings tab with the require-to-bid toggle

Start Your Fundraiser Book a demo See how it works →

How to set up donor registration, step by step.

1. Open Registrations

2. Add a walk-in registration

3. Export the registration list

4. Require registration before bidding (optional)

Questions, answered.

Explore more